There are some video settings you may want to change to make the app work properly. The app’s default configuration varies on every computer, and while those configurations are often enough to make your Zoom meeting smooth and seamless, there are times when you have to change some settings. Sometimes, they can also mess up the app’s normal operation. If this is just an issue with the driver, then the problem should be fixed after doing this or the previous procedure.Īlso, make sure that your audio devices including your headset, microphone or speakers are working properly, especially if you’re on a Zoom call. Step 6: Click Roll Back Driver and wait until it’s finished. Step 4: Right-click your camera and click Properties. You can also use other methods in open device manager. Step 2: In the Open field, type in “devmgmt.msc” and then click OK to pull up the Device Manager window. However, assuming that you’ve recently updated the camera driver on your PC and the problem started after that, then you have to rollback the driver. Once the process is finished, launch zoom again to see if it can do its video processing without crashing. Step 5: Click “Search automatically for drivers” and allow your computer to update the driver for your camera. Step 4: Right-click on the camera attached to your computer, and click Update driver. Step 3: Double-click Cameras to expand it. Step 1: Press the Windows key + R to pull up the Run service. However, if your camera drivers are outdated, then that might be the reason why the Zoom desktop client keeps crashing on your computer.įollow these steps to check and update your camera drivers:
The Zoom client is used for video communications, which requires your PC to have a camera attached for the feature to work. Third solution: Update your camera driver Wait until your Windows 11 finishes the reboot and then launch Zoom again to see if the problem is fixed.
Step 2: Hover the cursor over Shut down or sign out, and then click Restart. Step 1: To restart your computer, right-click the Windows key. Most of the time, a reboot can fix a lot of problems including app crashes.Īside from that, it will also release the RAM and CPU resources that your apps have been using. Second solution: Restart your computerĪnother way to fix minor app and system glitches is to refresh the memory of your machine. It it still does, then move on to the next solution. Once you’ve successfully closed the app, launch Zoom again to see if it still crashes at some point. Step 3: Click End Task to force quit the app. Step 2: Look for Zoom Meetings in the list and right-click it.
Step 1: Press Shift + CTRL + Esc keys at the same time to pull up the Task manager.
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